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Terms of Service

Last updated: January 2024

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the Districall AI website and services (collectively, the "Service") provided by Districall AI ("we," "us," or "our").

By accessing or using our Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Service.

2. Description of Service

Districall AI provides artificial intelligence-powered solutions and services. Our Service includes:

  • AI-powered analytics and insights
  • Data processing and analysis tools
  • Dashboard and reporting features
  • API access and integrations
  • Customer support and documentation

3. Eligibility and Account Registration

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Service. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3.2 Account Registration

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your account credentials secure and confidential
  • Notify us immediately of any unauthorized use
  • Be responsible for all activities under your account

4. Acceptable Use Policy

4.1 Permitted Use

You may use our Service only for lawful purposes and in accordance with these Terms.

4.2 Prohibited Activities

You agree not to:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Upload malicious code, viruses, or harmful content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the Service
  • Use the Service for spam or unsolicited communications
  • Reverse engineer, decompile, or disassemble our software
  • Use automated tools to access the Service without permission
  • Share your account credentials with third parties

5. Subscription Plans and Billing

5.1 Subscription Plans

We offer various subscription plans with different features and usage limits. Current pricing and plan details are available on our website.

5.2 Billing and Payment

  • Subscription fees are billed in advance on a recurring basis
  • All fees are non-refundable except as required by law
  • We may change our pricing with 30 days' advance notice
  • Failed payments may result in service suspension
  • You are responsible for applicable taxes

5.3 EU Consumer Rights

For EU consumers, you have the right to cancel your subscription within 14 days of purchase without giving any reason (cooling-off period). To exercise this right, contact us atcontact@districall.ai.

6. Intellectual Property Rights

6.1 Our Rights

The Service and all related content, features, and functionality are owned by Districall AI and are protected by copyright, trademark, and other intellectual property laws.

6.2 Your Content

You retain ownership of any content you submit to our Service. By using our Service, you grant us a limited, non-exclusive license to use, process, and display your content solely to provide the Service.

6.3 License to Use

We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your personal or business purposes, subject to these Terms.

7. Data Protection and Privacy

Your privacy is important to us. Our collection, use, and protection of your personal data is governed by our Privacy Policy, which complies with the EU General Data Protection Regulation (GDPR).

By using our Service, you acknowledge that you have read and understood ourPrivacy Policy.

8. Google OAuth Consent and Data Handling

8.1 Google User Data Collection and Use

When you connect your Google account to our Service through OAuth consent, we may collect and process the following Google user data:

  • Basic profile information (name, email address, profile picture)
  • Google account identifier for authentication purposes
  • Authorized scope data as explicitly requested and approved by you
  • Google Calendar access: Upon your specific request and consent, we may access your Google Calendar for read and write operations to schedule appointments, manage meetings, and provide calendar integration features

We use this Google user data exclusively to:

  • Authenticate your identity and provide secure access to our Service
  • Deliver the specific features and functionality you have requested
  • Schedule and manage calendar appointments when you have granted calendar access
  • Integrate with your calendar systems for seamless appointment booking
  • Improve our Service's performance and user experience
  • Provide customer support and technical assistance

8.2 Data Sharing and Transfer Restrictions

We are committed to protecting your Google user data and maintaining confidentiality. We explicitly:

  • Do not sell your Google user data to any third parties
  • Do not transfer your Google user data to data brokers or information resellers
  • Do not use your Google user data for targeted, personalized, or retargeted advertising
  • Do not share your Google user data for credit-worthiness determination or lending purposes
  • Do not use your Google user data to train AI models or create databases for third parties

Any sharing of Google user data is limited to authorized service providers who assist us in delivering our Service and who are bound by strict confidentiality agreements and data protection obligations.

8.3 Data Protection and Security Measures

We implement comprehensive security measures to protect your Google user data:

  • End-to-end encryption for data transmission and storage
  • Multi-factor authentication and access controls
  • Regular security audits and vulnerability assessments
  • Secure cloud infrastructure with industry-standard protections
  • Limited access on a need-to-know basis for authorized personnel only
  • Secure deletion protocols for data that is no longer needed

8.4 Data Retention and Deletion

We retain your Google user data only for as long as necessary to:

  • Provide the requested Service features and functionality
  • Comply with legal obligations and regulatory requirements
  • Resolve disputes and enforce our agreements

You may request deletion of your Google user data at any time by:

  • Revoking OAuth consent through your Google account settings
  • Contacting us directly at contact@districall.ai
  • Using the data deletion controls in your account settings

Upon your request or when the retention period expires, we will securely delete or destroy your Google user data within 30 days, except where longer retention is required by law.

8.5 OAuth Consent Transparency

Our OAuth consent implementation ensures full transparency:

  • We request only the minimum scopes necessary for Service functionality
  • All requested permissions are clearly explained before consent
  • You maintain full control over granted permissions and can revoke access at any time
  • We provide clear information about data usage in our consent screens
  • Our application identity and branding are clearly displayed during the consent process

8.6 Domain Verification and App Branding

Our OAuth application complies with Google's domain verification and branding requirements:

  • All domains used in our OAuth configuration are pre-registered and verified with Google
  • Our app name "Districall AI" follows Google's brand guidelines and does not infringe on Google trademarks
  • We maintain verified ownership of all domains hosting our privacy policy and terms of service
  • Our OAuth consent screen displays accurate developer contact information

8.7 Scope Selection and Security Assessment

We adhere to Google's scope selection best practices:

  • We select only non-sensitive scopes whenever possible to avoid unnecessary additional reviews
  • Any sensitive or restricted scopes are thoroughly justified and documented
  • We regularly review and minimize our scope requests to maintain the principle of least privilege
  • Our application has undergone basic app verification and additional verification where required

8.8 User Support for OAuth Issues

For questions related to OAuth consent, authorization, or account connection issues:

8.9 Compliance and Verification

This Service complies with Google's OAuth 2.0 policies and has undergone Google's verification process. We maintain ongoing compliance with Google's API Services User Data Policy and regularly update our practices to align with evolving security and privacy standards. Our privacy policy and data handling practices are subject to periodic review and validation by Google as part of the OAuth consent verification process. All URLs referenced in our OAuth configuration (homepage, privacy policy, terms of service) are hosted on verified domains under our ownership and are formatted in HTML for accessibility.

9. Service Availability and Modifications

9.1 Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We may temporarily suspend the Service for maintenance, updates, or other operational reasons.

9.2 Service Modifications

We may modify, update, or discontinue features of the Service at any time. We will provide reasonable notice of material changes that affect your use of the Service.

10. Termination

10.1 Termination by You

You may terminate your account at any time by contacting us or using the account settings. Termination will be effective at the end of your current billing period.

10.2 Termination by Us

We may suspend or terminate your account if you violate these Terms or engage in prohibited activities. We will provide reasonable notice except in cases of serious violations.

10.3 Effect of Termination

Upon termination, your right to use the Service will cease immediately. We may delete your account data after a reasonable retention period.

11. Disclaimers and Limitations of Liability

11.1 Service Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that the Service will be error-free, secure, or continuously available.

11.2 Limitation of Liability

To the fullest extent permitted by law, our liability for any damages arising from your use of the Service is limited to the amount you paid us in the 12 months preceding the claim.

11.3 EU Consumer Protection

Nothing in these Terms limits your rights as a consumer under EU law, including rights to remedies for defective products or services and liability for damages caused by our negligence.

12. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of third-party rights. This does not apply to the extent prohibited by EU consumer protection laws.

13. Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the jurisdiction where Districall AI is established, without regard to conflict of law principles.

13.2 EU Dispute Resolution

For EU consumers, you may also bring claims in the courts of your country of residence. We are committed to resolving disputes amicably and may participate in alternative dispute resolution procedures.

13.3 Online Dispute Resolution

EU consumers may access the European Commission's Online Dispute Resolution platform athttps://ec.europa.eu/consumers/odr/.

14. Force Majeure

We will not be liable for any delay or failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, pandemics, or infrastructure failures.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by:

  • Posting the updated Terms on our website
  • Sending email notification to your registered email address
  • Providing in-app notifications

Your continued use of the Service after changes become effective constitutes acceptance of the updated Terms.

17. Contact Information

If you have any questions about these Terms, please contact us:

Email: contact@districall.ai

Subject Line: Terms of Service Inquiry

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Districall AI regarding the use of our Service and supersede all prior agreements and understandings.